Withdrawal Request

Under EU consumer protection legislation, customers have the right to withdraw from a purchase within 14 days of receiving their order, subject to applicable exclusions and conditions.

If you wish to exercise your right of withdrawal, please complete and submit the form below.

Start the Withdrawal Request

By submitting this form, you are notifying us of your decision to withdraw from your purchase contract.

Please note:

• Withdrawal requests must be submitted within 14 days of receiving your order.
• Products must be returned in accordance with our Returns & Refunds Policy.
• Certain products may be exempt from the right of withdrawal, including custom-made, personalised, or made-to-order items where applicable.

Confirmation

After submitting your request, you will receive an email confirming that we have received your withdrawal notification.

Our customer service team will then review your request and provide further instructions regarding the return process.

If you have any questions, please contact our team.